our payment methods

WE KNOW THAT BEFORE PLACING YOUR ORDER… YOU HAVE TO TRUST US THAT’S WHY BELOW WE TELL YOU WHAT OUR PAYMENT METHODS ARE AND HOW THEY WORK

TIME

MANAGEMENT

T-SHIRTS/SWEATSHIRT: 2 TO 7 BUSINESS DAYS
PANTS: 2 TO 7 BUSINESS DAYS
WAIST PACKS: 2 TO 7 BUSINESS DAYS
SWIMSUITS: 2 TO 7 BUSINESS DAYS
NECK PANTIES: 2 TO 7 BUSINESS DAYS
MUGS: 2 TO 5 BUSINESS
FLIP-FLOPS: 2 TO 4 BUSINESS DAYS

GOOD NEWS

FOR ORDERS IN SPAIN

New production center in Barcelona! Therefore, orders destined for Spain will be processed and sent faster. The “estimated delivery” date that we indicate on each product is an approximate date, but it may vary by a few days, but don’t worry, it won’t be many days. 😉

IMPORTANT INFORMATION

WHAT YOU SHOULD TAKE INTO ACCOUNT

Please check all your information carefully before confirming your order, we cannot take responsibility if there is any error in the address. It is your responsibility to provide us with all information correctly to ensure successful delivery.

In the event that there is an error in the address on your part, two things can happen.

    1. That the package cannot be delivered and is automatically returned to us. This usually happens when the address you provide us is incomplete.

    2. If the address is incorrect, the address would need to be changed for the delivery attempt to be made again. This would mean an additional cost for the customer that could vary between €2 or €5.50 if they want to receive their order.

THEY HAVE TRIED TO DELIVER ME

THE ORDER WAS NOT AT HOME, WHAT SHOULD I DO?

In the event that they try to deliver to you and you are not at your home, you can collect your order at your nearest post office. The time your order will remain in the post office will be approximately 15 days. We try to be attentive to all orders and notify you if this unforeseen event occurs. However, it is your responsibility to pay attention to the tracking code that we will send you once the shipment has been made.

If for whatever reason you have placed an order and have not received your tracking code, please contact us. In the event that your order is returned because you have not picked it up, we could not take care of it, however we give you the option that if you pay the shipping costs again within 30 days of receipt, we could send it to you again. new.

RETURN POLICY

DO YOU HAVE ANY PROBLEM WITH YOUR ORDER OR WANT TO GET A REFUND? DON’T WORRY, WE WILL TELL YOU HOW YOU CAN DO IT

FAQ

DO YOU NEED ANSWERS…? WE UNDERSTAND YOU, THAT’S WHY WE HAVE PREPARED SOME OF THE MOST FREQUENTLY ASKED QUESTIONS TO SAVE YOU TIME

It is possible to change the address of a shipment, as long as it has not left our facilities. Yes, it is possible to change the address once the order is in transit, but it costs between €2 and €5.50.

The period of days varies from 1 to 20 business days from when the order is processed. Shipping time will also depend on the type of product you choose. For example, at this time if you order a t-shirt it will take 2 to 7 business days to process.

*In some cases the product could take a few more days because certain products are outside the national territory.

At the time you make a purchase, you will receive proof of the order with the amount of the order in the email that you have provided us.

If it is possible to make payments through Bizum. If you want to make your payments by this means, you need to contact us and we will explain how to do it.

All your data will be protected and encrypted. We will not transfer your data to third parties or any other entity other than Bearaver, your data will be processed solely for the purpose of processing orders and sending you advertising of our brand, as long as you give us your authorization. .

The return costs are assumed by the customer. In the event that the product is defective or different from the item ordered, we will assume our error and you will not have to bear any cost.

Yes, we accept return requests. In the event that the garment does not convince you and you want to obtain a refund, you must notify us within a maximum period of 15 days after receiving your order.

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Do you still have doubts?

Contact us and we will resolve them as soon as possible
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